You can trust that your order will be quickly processed and safely delivered. Our products are typically shipped within 3-5 business Days, unless otherwise stated. We using the following carriers to ship our products: Canada post and USPS. A tracking number will be send to the email you provide with the tracking information when the package has been shipped
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If an item is delivered damaged: please contact borocand@gmail.com asap to return your product, you should mail the damaged product to: Borocan Glass PO Box 21081 Prince George BC Canada V2M 7A5. Shipping costs are non-refundable. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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Currently Borocan Glass may ship internationally upon a larger international shipping fee.